Policies & Procedures
TUITION
Tuition is due before the class or lesson begins. Invoices are emailed monthly. Tuition payments may be made in person or online. Tuition payments are accepted in cash, Zelle, Venmo, Apple Pay, Visa and Master Card. NO REFUNDS.
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ABSENCES AND ATTENDANCE
Absences- Should a student need to cancel a lesson, please contact us as soon as possible. With 24-hour notice, a video lesson will be offered. (Only one absence per month is eligible for a video lesson.) With 2 week's notice of an absence, a credit will be issued at your next billing cycle. (up to 2 per year) Should your instructor need to cancel a lesson a credit will be issued at your next billing cycle. Classes are not eligible for make-up lessons. Should the instructor need to cancel a class, a make up date will be offered.
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Attendance- Attendance is important. Each Lesson builds upon the last. To obtain the best results, please be on time and attend your lessons and classes.
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CANCELATION OR TERMINATION
Should a student or parent wish to discontinue lessons or classes, 2 week's notice is appreciated. NO REFUNDS or CREDITS.
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Singing-Studios Music Lessons and Classes reserves the right to terminate services to any student. Poor behavior or actions from students, parents, guardians, family members or friends will not be tolerated. Everyone that enters the property is expected to conduct themselves respectfully.
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STUDENT SAFETY
Instructors have completed and passed a criminal background check. A waiting area is available. We strongly encourage guardians of minor children to wait while their child's lesson is conducted. Be Advised: There is a recording video secruity camera in the music studio.
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REFERRALS AND REVIEWS
Referrals There's no greater compliment than a referral. When you refer a friend and they pay for their first 4 weeks of tuition, or enroll in a music class you will receive a $25 gift card or a free lesson!
Reviews We love when you brag about us! When a student or their guardian write a positive review on Yelp, Google, Facebook or any other social media platform. Tell us about it! Verified reviews will earn you a $10 gift card as a token of our appreciation. (only one per student)